Your privacy is important to Novel-Storm and we take our responsibility seriously to protect the data that you provide us in the normal course of interacting with our site. Therefore, we have developed the comprehensive privacy policy below to help you better understand what data we collect and how we use it.
Customer and Membership Information, Customer account information and Membership account information that you provide (such as your email address, address, phone number, passwords, credit card or payment information, etc.) is held in strict confidence and will not be sold or rented to 3rd parties, but will be used for the purposes of providing the services described on this website.
Transactional Relationship
Novel-Storm Members are considered to be engaged in a transactional relationship with Novel-Storm and as such, we may need to email or communicate with you from time to time in order to deliver our services. Newsletters Novel-Storm may send email newsletters and/or email alerts ands you may of course unsubscribe/opt-out for any or all email lists. The emails sent to you include the information necessary for removal from the list. We do not sell or rent email addresses to any third parties.Member CommunicationWhen you send email or other communications to us, we may retain those communications in order to process your requests and improve the quality of our services.
Personal Information and Other Data
Novel-Storm collects personal information such as your name, email address, postal address, phone numbers, etc. when you register for various services we provide. We may combine this data with other Novel-Storm services or third party data to provide a better user experience for you.
Novel-Storm may use cookies and other technologies to provide you with a quality experience and to learn how you use our services so that we can continually innovate to improve our services.
Novel-Storm servers may record/log information automatically any time you interact with our site or use any of our products and services. This may include information such as your IP address, URL, browser type, domain name(s), access dates & times, operating system, country of origin, language type, page views and user sessions to help diagnose problems and/or deliver our services to you.
We may use the personal information you provided to provide the services you requested and for our own research and analysis to operate and improve on the services and products that we deliver, as well as develop new services and products.
We may share the aggregated non-personal information with third parties outside of Novel-Storm. When we use third parties to assist us in the processing of your personal information, we require that they comply with our Privacy Policy, confidentiality and security measures.
We may share information with third parties in limited circumstances when complying with legal process, preventing suspected fraud or imminent harm, and ensuring the security of our network and services.
We may use your postal and electronic address to send you items and/or information relevant to your use of our services.
We may conduct member surveys in order to improve our services.
Links
Novel-Storm may provide links to other third party sites. Please remember that when you use a link to go from Novel-Storm to another web site, the Novel-Storm Privacy Policy rules are no longer in effect. Your browsing and interaction on any other web site, including any site that has a link on Novel-Storm, is subject to the rules and policies of that site. We encourage you to read the rules and policies of the sites you visit to further understand their procedures for collecting, using, and disclosing personal information.
Advertising
We use a combination of internal and third party advertising companies to serve our ads on our website and in our emails. To track the effectiveness of the ads and provide a better user experience, these companies use information about your web visits to our website to serve relevant ads. Information collected and used may include IP address, geographical location, their cookie and historical data previously collected. We will not provide any personal information to our advertisers when you interact with or view a targeted ad, however, by viewing or interacting with an ad, you are consenting to the possibility that the advertiser will assume you meet the targeting criteria used to display the ad(s).
Security Management and Data Security
The Novel-Storm web site has reasonable security measures in place to protect the loss, misuse and alteration of the information under our control, including management procedures and specialized training for those who work directly with our databases. We take measures to protect against the unauthorized access of personal data, including physical security considerations of the stored data. We restrict access to personal data to Novel-Storm employees, contractors and agents who need to know that information in order to operate, innovate, and deliver our services.
Notification of Changes
Novel-Storm reserves the right to change, modify or amend this policy at any time. Novel-Storm takes privacy matters very seriously, and intends to stay at the forefront of privacy policy and protection matters. Novel-Storm will occasionally update its privacy policy and we will post those updates on this page. You are responsible for revisiting this page to review our privacy policy updates.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site or to establish or exercise our legal rights or defend against legal claims.
If you have questions, comments, criticisms, or complaints about this Privacy Policy and/or the way it affects you, then please feel free to contact Novel-Storm so that we may be of assistance.
